Hello Hannah Group designs and ships AI-enabled workflows for SMEs — quietly automating the document shuffling, data reconciling, and quote drafting that drains your week. No vapourware. No six-month transformations. Just measurable hours back, in weeks.
Every engagement is scoped around a clear before-and-after: a process you do today, automated and deployed inside your tools. One flat monthly fee covers the build, the running, and everything that comes after.
A custom workflow designed around how your business actually runs — not adapted from a generic template. AI handles the heavy lifting: sorting through enquiries, surfacing what needs attention, drafting first-pass responses. Your team stays in the loop where it matters — reviewing, approving, and sending. The repetitive work disappears; the decisions stay with you.
Invoices, bills of lading, packing lists, contracts. Pulled into your finance system or operational tools — fields normalised, totals reconciled, exceptions flagged.
Quote requests, RFQs, customer enquiries — answered with drafts grounded in your rate cards, past correspondence, and SOPs. Your team reviews and sends.
Lead enrichment, follow-up sequencing, pipeline hygiene. Customer data that stays clean because the work to keep it clean is no longer manual.
A private chat interface that knows your SOPs, your contracts, your historical decisions. New staff onboard faster. Senior staff stop being the help desk.
A chatbot trained on your product docs, FAQs, and policies — answering customer questions around the clock in your brand voice. When a question goes beyond what it should handle, it routes cleanly to a human with full context already attached. Your team stops repeating themselves; your customers stop waiting.
We don't sell decks. We sell deployed workflows. Each engagement follows the same disciplined arc — designed to de-risk the buy and prove value before the invoice clears.
One workshop. We watch the work happen, identify the highest-leverage automation, and write the spec together.
Within a week, you're testing a working version against real inputs. Not a demo — your data, your edge cases.
We integrate into your existing stack. Documentation, monitoring, error handling, and a runbook your team can read.
We don't just hand-off — we stay with you. Systems break, edge cases emerge, processes evolve. We monitor, fix, and iterate as your business changes.
AI model costs, infrastructure, hosting, monitoring, support, and ongoing iteration — all included. No hourly billing. No surprise invoices. One predictable monthly number.
The Enterprise Innovation Scheme (EIS) rewards businesses that invest in genuine R&D, innovation, and capability-building. From YA 2027, qualifying AI expenditure becomes its own dedicated activity category — directly relevant to bespoke AI-enabled automation projects.
Businesses can claim an enhanced tax deduction of 400% on up to S$50,000 of qualifying AI expenditure per Year of Assessment. Scoped and documented properly, this can meaningfully lower the after-tax cost of investing in operations.
Introduced in Budget 2026 for YA 2027–2028. A separate, additional category on top of the five existing qualifying activities (R&D, IP registration, IP licensing & acquisition, training, partner-institution projects).
The five legacy activities each have their own S$400,000 expenditure cap per YA (S$50,000 for partner-institution innovation projects). AI is an additional bucket — not a substitute for these.
The deduction lands at year-end via your corporate tax filing — a natural fit for engagements with a flat monthly fee and clear annual spend, where qualifying expenditure is straightforward to total and document.
EIS applies for Years of Assessment 2024 to 2028. Note: qualifying AI expenditure is explicitly excluded from the cash payout option. Eligibility, qualifying activities, and caps are defined by IRAS — not all engineering work qualifies, and IRAS has tightened audit standards in recent years. Hello Hannah Group is not a tax advisor; we structure scopes and documentation to support your accountant's filing. IRAS will publish full AI-category details by mid-2026; confirm treatment with a qualified tax professional before relying on it.
The 400% EIS deduction translates directly into real tax savings. Here's how it works on a S$10,000 qualifying AI project — line by line, in plain numbers.
* Illustrative only. Assumes a profitable tax-resident company at the 17% corporate rate, with the full S$10,000 qualifying as AI expenditure under EIS in a YA where you have sufficient taxable income to absorb the deduction. Partial exemption schemes, start-up tax exemption, or losses can change the actual cash benefit. The cash payout option is not available for qualifying AI expenditure. Confirm treatment with a qualified tax professional.
A 30-minute call is enough to know if we're a fit. No deck. We'll talk about the work that's eating your week, and whether automation is actually the right answer.